Frontgate
Reviews and Complaints
What was advertised is not what I got and shipping policies
Preferred solution: Full refund
Do not buy anything from frontgate
my wife works at cornerstone brands in west chester ohio, that is where frontgate items come from. she has a paper on what frontgate pays and what they charge customers, some of the items they are making 200-300 percent interest, go to amazon they have the same items for less money and they treat the employees like ***, my wife has been working as team lead for over 5 years and only makes 10.76 per hour!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
all returns get put right back on the shelves to be shipped to the next person,thats why stuff looks used and dirty!!! they do not inspect returns
Frontgate Rip Off! Cancelled items 3 times, still showed up, still charged. Each time they assured me items were cancelled
- Frontgate
ITEMS NOT AS DESCRIBED. THEY DO NOT REFUND
Yeeks think not when ordering from this company.
Preferred solution: Let the company propose a solution
Frontgate made a mistake and left me holding the bag at Christmas!
GETTING THE RUNAROUND REGARDING A CREDIT FOR A RETURNED ITEM
Preferred solution: Full refund
Expired rewards
Preferred solution: Let the company propose a solution
High prices, amazingly poor customer service
Preferred solution: I want others to know how awful this company is, so that they don't patronize them. Or, if they do, at least they should know that they are dealing with a sub par poorly run entity.
Fumbled order from beginning to end...and still goin'
They played bait and switch with free shipping promotion.
SENT USED MERCHANDISE
OVERPRICED
Order changed without customer intervention
Frontgate November 2013 promotion..Spend $200 and get $100 credit. So I spent the $200 and no credit of $100?? They said oh..you got free shipping so no $100 fo
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Thanks for the info. I bought a teak basket from them for $150.
It looked like it had been used for years. It was discolored, stained, broken and glued back together.
Even the packing tape on the box was brittle and peeling off like it was decades old. I returned it and got a full refund but they never posted my negative review.