I bought an 8' Christmas tree in 2008. Paid $900 for the tree.
I figured this would last for years because Frontgate items are such high quality. Nope...a piece of the stand broke in 2012, and got it welded. Then this year the stand broke totally off the frame of the tree. I contacted a Frontgate product specialist to be informed that as of 2013, all tree are now warranted for life, but in 2008 they were only warranted for one year.
So "sorry Charley". I guess they got their design flaws worked out during that time.
Go somewhere else to buy a tree. There are many other excellent companies out there.
Product or Service Mentioned: Frontgate Christmas Tree.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $800.
Preferred solution: Let the company propose a solution.