Product: Frontgate Outdoor Furniture Clear all filters (0 of 9 reviews match)
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My wife and i bought a few of their $800 out door umbrellas...and after time, one of the strings that raise the umbrella broke..I was initially told they would contact the vendor to gain restringing directions..as they had done in the past for other customers...
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1.0
Product
Frontgate Outdoor Furniture
I didn't like
  • Deceptive practices
  • Customer service
  • Quick to say i am sorry with not resolution
#1246432
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It's as if I hadn't spent all this money to begin with. This is totally unacceptable for the kind of money that was spent. I Will not order again from Frontgate with this kind of customer service as well will be sure to spread the word to friends whom might want to...
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Product
Frontgate Outdoor Furniture
#1244351
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Just got off the phone with Frontgate's "customer care" representative.Slammed the phone down on her. We purchased their "high quality, uber expensive" outdoor Melrose sofas and end tables and they have completely fallen apart and they think a 10% off gift certificate...
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2.3
Product
Frontgate Outdoor Furniture
I didn't like
  • Quick to say i am sorry with not resolution
  • Deceptive practices
#1097197
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Frontgate - Defective overpriced products. Poor Customer Service
The quality Frontgate advertises is not there, nor is their customer service. Purchasing their expensive products is a RIP OFF. I have spent literally thousands at Frontage. Sometimes even knowing I could find lower priced items elsewhere, but I was hoping for good...
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Anonymous
Patricia

The same thing happened to me. Bought 2 of these chairs and I noticed that the wicker was starting to crack and break on one of them in the same spot as yours. I thought perh...

2.5
Product
Frontgate Outdoor Furniture
#1055058
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If you want a wicker sectional, consider Sunset West. It offers better or comparable quality at a lower price point. If you want the penultimate in comfort, consider Lane Venture and Lee Industries. They offer outdoor upholstered sectionals at price point commensurate with the junk offered by Frontgate...
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1.0
Product
Frontgate Outdoor Furniture
#985543
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We spent the entire summer with no furniture, because Frontgate kept sending us emails pushing the delivery date back. Being an optimist, I kept believing, looking forward to our nice new furniture. We had people over; we sat on the coffee table and folding chairs and...
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Product
Frontgate Outdoor Furniture
#922205
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They get some exclusive product and have ordered product and its been fine, BUT, ordered some outdoor furniture this summer and different pieces were back ordered and the ship date changed with each new person we talked to. The latest date is 7 months out from my...
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2.6
Product
Frontgate Outdoor Furniture
#558937
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Bought outdoor furniture and spent quite a large sum; not only was the delivery not timely, but there is no one to speak to once the order was placed and payed for. One hand doesn't know what the other is doing and then, to complicate matters further, they farm out...
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Product
Frontgate Outdoor Furniture
#524234
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I ordered an outdoor furniture set from Frontgate. They sent part of the order, cancelled the rest "out of stock" without notifying me at all, then two weeks later when I found out, made it very difficult for me to return the partial order. No help, at all, just lots...
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Product
Frontgate Outdoor Furniture
#302141
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