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Frontgate does not refund. They tell you your "cancelation" goes back on your card.

They don't ever process refunds. Six reps lied about refund and it's been over 2 weeks.

Reason of review: Order processing issue.

Location: Hampton, Virginia

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Guest

I have had the same problem!!! Will not ever buy from them again and I have been a customer for 20 years.

Sad they SUCK NOW AND I AM TELLING ALL MY RICH FRIENDS WHAT A LOW LIFE PIECE OF *** COMPANY AND BAD CUSTOMER SERVICE THEY ARE!!! Don't buy from FrontRape!!!

Guest

I returned an outdoor rug last year as it wasn't really an outdoor rug and they did put the money back on my credit card. If you don't get the refund, email paul@***.com The wicker outdoor furniture looks good but is not high quality as they claim it to be.

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